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Privacy and Cookie Policy, Site Useage

At Health First Supplements and Vitamins, we understand our customers value their personal privacy and data and we make every effort to ensure we protect your personal information. We therefore guarantee will not sell or pass your data to a third party, in the normal course of business, unless that third party requires the data to provide you with your order delivery or in the course of communicating with you as a customer

www.healthfirstsupplements.co.uk ("our Website") is owned and operated by Health First Supplements and Vitamins Ltd (“we, our”). This Data and Privacy policy, in conjunction with our Terms and Conditions, explain how we may use the information we collect about you, as well as the rights you have over any personal information we hold about you. Please read this Policy and our Terms and Conditions carefully; by accessing the Website you confirm to have understood and agreed to them.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site www.healthfirstsupplements.co.uk (“our website”). This includes information provided at the time of registering to use our site, purchasing a product, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
  • Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customise our site according to your individual interests.
  • To speed up your searches.
  • To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. By agreeing to these terms and conditions you are accepting the use of first and third party cookies on and by our website.

Third-Party Web Beacons

We use third-party web beacons from Google to help analyze where visitors go and what they do while visiting our website. Google may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Google, click here.

Your consent to processing data

By Law we are required to obtain your consent to processing your data. By accessing this Website, you shall be regarded as having had sufficient notice of the contents of this Statement. Your use of this Website and your submission of any Personal Data to us via our website or replies to advertiesments, shall constitute your consent to allow us to process your Personal Data in accordance with the terms of this Statement.

You can advise us that you wish to withdraw your consent by sending us an email explaining the situation to enquiries@healthfirstsupplements.co.uk

Where we store and how we protect your data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Customer choice

You can update your data or ask us to delete your data anytime by sending an e-mail to enquiries@healthfirstsupplements.co.uk

We promise to try to delete or update your information promptly.

Web Site Terms of Usage

This Agreement sets forth the legally binding terms for your use of our website www.healthfirstsupplements.co.uk (our "site"). Only private individuals aged 18 years or over are permitted to register for use of the site. By using the site you agree to be bound by these terms and conditions of use. If you do not agree with these terms and conditions of use, you should leave the site immediately.

Your data or information generated from the usage of our site may be transferred, sold or assigned to another third party as the result of a sale, transfer of business, merger, reorganisation, liquidation or change in control of the our company.

1. Modification

Health First Supplements and Vitamins Ltd (we" or "us") may modify these terms and conditions of use from time to time and such modification shall be effective upon posting on the site. By continuing to use the site, you agree to be bound by these terms and conditions as amended.

2. Your Account and Password

2.1 When you set up an account with us, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, screen name, or password of another registered user at any time or to disclose your password to any third party. You agree to notify us immediately by emailing enquires@healthfirstsupplements.co.uk if you suspect any unauthorised use of your account or access to your password. You are solely responsible for any and all use of your account.

3. Proprietary rights in content on the website

3.1 The site contains content owned by us ("Content"). The Content is protected by copyright, trademark, patent, trade secret and other laws and we retain all rights in the Content and the site. We hereby grant you a limited, revocable, non-sublicensable license to retrieve and display the Content (excluding any software code) solely for your personal, non-commercial use to the extent necessary to view the site and place orders via the site. You may retrieve and display the content of www.healthfirstsupplements.co.uk on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or Content on www.healthfirstsupplements.co.uk without prior written permission from Health First Vitamins and Supplements Ltd. You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us or for which we may become liable for (including but not limited to), all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:

  • any claim by any third party that the use of www.healthfirstsupplements.co.uk by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
  • any claim by any third party that the use of www.healthfirstsupplements.co.uk by you infringes that third party's copyright or other intellectual property rights of whatever nature; and
  • any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of www.healthfirstsupplements.co.uk by you; or
  • other than claims arising from the use by you of the site to order product(s) in the normal manner

3.2 The site also contains content owned by other licensors to us ("Third Party Content"). You may not unless and to the extent otherwise specifically authorised by us copy, modify, translate, publish, reproduce, commercially exploit, broadcast, transmit, distribute, perform, display, or sell any content appearing on or through the site. You may retrieve and display content from the site on a computer screen, print a single copy of individual pages on paper, and store such pages in electronic form for your personal non-commercial use to the extent necessary to view the site and make reasonable use of the site.

4. Content/activity prohibited

4.1 The following is a partial list of the kind of activity that is illegal or prohibited on the site. We reserve the right to investigate and take appropriate legal action against anyone who, in our opinion, violates this provision, including without limitation, reporting such person to law enforcement authorities. Prohibited activity includes, but is not limited to:

4.1.1 criminal activity or any tortuous act or civil wrong, pornography, incitement to racial hatred, incitement to terrorism, fraud, posting obscene material, drug dealing, harassment, stalking, spamming, sending of viruses or other harmful files, copyright infringement, trade mark infringement, breach of confidence or theft of trade secrets;

4.1.2 covering or obscuring the banner advertisements on any page on the site via HTML/CSS or any other means;

4.1.3 any automated use of the system, such as using scripts to perform automated operations;

4.1.4 interfering with, disrupting, or creating an undue burden on the site or the networks or services connected to the site;

4.1.5 attempting to impersonate another user or person;

4.1.6 using the account or password of another user at any time or disclosing your password to any third party or permitting any third party to access your account;

4.1.7 using any information obtained from the site to harass, abuse, or harm another person;

4.1.8 using the site in a manner inconsistent with any and all applicable laws and regulations;

4.1.9 modifying, accessing or making available data stored on a computer device which you have accessed through our network, when either the owner of the data, computer or device has taken steps to prevent you from doing this or the owner has expressed a wish that you do not do this;

4.1.10 making available or uploading files that contain software or other material, data or information not owned or licensed to you or collecting information about others (e.g. names/addresses) without their prior consent;

4.1.11 gaining unauthorised access to other computer systems;

4.1.12 breaching any laws concerning the use oof public communication networks;

4.1.13 making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner;

4.1.14 making available, uploading and distributing by any means any material or files that contain any viruses, bugs, corrupt data, "Trojan horses", "worms" or any other harmful software;

4.1.15 falsifying the true ownership of software or other material or information contained in files made available via the site; or

4.1.16 obtaining or attempting to obtain unauthorised access, through whatever means, to the site or computer systems or areas of our or any of our partners' networks which are identified as restricted.

5. Disclaimers

The site may contain links to other websites but we are not responsible for the content, accuracy or opinions expressed on such websites, and such websites are in no way investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked website on the site does not imply approval or endorsement of the linked website by us. When you access these third-party sites, you do so at your own risk. We take no responsibility for third party advertisements which are posted the site, nor do we take any responsibility for the goods or services provided by its advertisers. We accept no responsibility for any error, omission, interruption, deletion, corruption, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of any content provided through the site. We are not responsible for any problems or technical malfunction of any telephone network or lines, electronic networks, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the Internet or on the site or combination thereof, including any injury or damage to users or to any person's computer related to or resulting from participation or downloading materials in connection with the site. Under no circumstances shall we be responsible for any loss or damage resulting from use of the site, from any content posted on or through the site, or from the conduct of any users of the site, whether online or offline. The site is provided "AS-IS" and as available and we make no representations or warranties of any kind as to the site or the content thereof, including without limitation, as to availability of the site for access and use. Also your access to the site may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities. We will attempt to limit the frequency and duration of any such suspension or restriction. In particular we expressly disclaim all warranties of fitness for a particular purpose, accuracy, completeness or non-infringement. We cannot guarantee and do not promise any specific results from use of the site. Nothing in these terms and conditions shall be construed as limiting or excluding our liability for death or personal injury caused by negligence.

6. Choice of law and jurisdiction

These terms and conditions shall be governed by and interpreted in accordance with English law and you irrevocably agree that the courts of England shall (subject to the remainder of this paragraph) have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with them. Nothing in this clause limits our right to bring proceedings against you arising out of or in connection with these terms and conditions (a) in any other court of competent jurisdiction or (b) concurrently in more than one court of competent jurisdiction.

7. Indemnity

You agree to indemnify and hold us, our subsidiaries, and affiliates, and our respective officers, agents, partners and employees, harmless from any loss, liability, demand, claim or legal proceedings brought or threatened, including expenses of any character suffered or incurred arising out of your use of the site in violation of these terms and conditions and/or arising from your use of or conduct on the site and/or a breach of these terms and conditions.

8. Other

By using this site you agree to be bound by and to comply with these terms and conditions. The terms and conditions, these terms and conditions of website use and the privacy policy constitute the entire agreement between you and us regarding the use of the site. Any failure by us to exercise or enforce any right or provision of these terms and conditions shall not operate as a waiver of such right or provision. The headings in these terms and conditions are for convenience only and have no legal or contractual effect. These terms and conditions operate to the fullest extent permissible by law. If any provision of these terms and conditions is found to be unlawful, void or unenforceable, that provision is deemed severable from these terms and conditions and does not affect the validity and enforceability of any remaining provisions.



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365 Vitamins Limited. Registered No: 08541997. Email: enquiries@365vitamins.co.uk
Registered Office: Innovation House, 39 Mark Road, Hemel Hempstead, Hertfordshire HP2 7DN
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Copyright 2017 365 Vitamins Ltd.